Frequently Asked Questions

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If you have a dog that requires regular professional grooming, then your dog should still continue to see your groomer as recommended. Our products do not aim to replace the services of an experienced dog groomer. Instead, these products can help maintain your dog's coat in between visits to the groomer. Our products were developed with advice from veterinary dermatologists and professional dog groomers. Many dog groomers enjoy using our products too! OUR PRODUCTS:
Are DOG by Dr Lisa products tested on animals?
No. They have lovingly been used on Dr Lisa’s dogs.
Do DOG by Dr Lisa products contain any “nasty” ingredients?
Our products are FREE from: Parabens, PEGS, phenoxyethanol, phthalates, SLS, SLES, petrolatum, mineral oils, silicones, MEA, DEA, TEA, EDTA, propylene glycol, synthetic fragrances/colours or animal-derived ingredients.
Where are DOG by Dr Lisa products made?
We are an Australian-owned and operated company. Our Wash, Leave in Conditioner and Colognes are made in Australia. Our Wash, Leave in Conditioners and Colognes are all made in Australia. Our Wipes are made responsibly in China - our manufacturer is one of the most technically advanced in the world and they abide by strict ethical practices. As an Australian company, we aim to use local suppliers wherever possible, but unfortunately there are no suitable manufacturers of compostable wipes in Australia - hopefully, that will change one day soon.
Is your packaging eco-friendly?
We make a conscious effort to select environmentally-friendly products for our packaging. Our aluminium bottles are recyclable and reusable – we offer refill bags for the Wash and Leave in Conditioner. Our wipes are 100% compostable and the packaging is recyclable. Our brushes and combs are made from sustainable bamboo. Our shipping boxes and packaging material is also recyclable.
How do your products fit in with visits to the dog groomer?
If you have a dog that requires regular professional grooming, then your dog should still continue to see your groomer as recommended. Our products do not aim to replace the services of an experienced dog groomer. Instead, these products can help maintain your dog's coat in between visits to the groomer. Our products were developed with advice from veterinary dermatologists and professional dog groomers. Many dog groomers enjoy using our products too!
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